Delivery Information

DELIVERY INFORMATION


Revised January 8th, 2013

Multiple Addresses

Need to split it up? We encourage you to place separate orders. For bulk orders or custom projects, contact us and we will work with you.

Own shipping account

Yes, only for bulk corporate customers. 

International Shipping

We prefer recommending one of our local partners in your country; however we can ship to virtually any address in the world. Note that Economy shipping for international orders is fulfilled using USPS Priority International. This delivery method has limited tracking and can take up to 1 to 2 months for delivery.

We highly suggest international customers use the Priority or Express shipping option to ensure timely delivery.

Duties and Customs

We fill out all the required customs papers and supply the appropriate tariff code; however, we do not control the customs process.

Free shipping

Free shipping has a $500 order total minimum and only applies to non bulk orders within the US using the shipping provider of our choice. There is no tracking number provided and delivery is not guaranteed.
Not worth the gamble? We offer a variety of faster shipping options for destinations all over the world. And you will always get a tracking number.

Shipping Time

Transit time is dependent on what is ordered. In stock items are typically shipped within 24 hours of the order being placed. Backordered, out of stock, custom printed and/or encoded items usually have a two week minimum lead time from the date of purchase. We know that sometimes your deadline doesn't fit into this timeline. If time is of the essence, please contact us to see if we can get it to you quicker.

Need your order now? Overnight shipping for in stock items is available within Canada for orders that are placed by 12:00 noon PST Monday-Thursday.             

FREE (7 to 10+ business days) *$500 min order, domestic only
Economy (1 to 7 business days) *10+ business days for international. Can take up to 1-2 months
Priority (2 to 5 business days)
Express (1 to 3 business days)
Overnight (next business day by 3:30 pm) *domestic only, order must be placed by 12:00 noon PST

What if my order is lost in the mail?

If it is critical that you receive your order, we highly suggest that you select Priority, Express or Overnight shipping. Then you can rest assured that in the rare case that your package is hung up somewhere, you will have a tracking number to figure out where it is.

For paid shipping options where a tracking number is supplied we will help you work with the shipping operator to locate your package.

It's a different story with free or Economy shipping. We have no way to verify delivery of free shipping and Economy orders since there is no tracking number given. Therefore we can’t take responsibility if your package is delayed or lost in transit.              

What shipping methods do you offer?

We offer FREE shipping to anywhere in the United States for non-bulk orders over $50.00 using USPS First Class Mail or the cheapest delivery method of our choice. Free shipping is not insured and does not get a tracking number.

Can't wait that long? We also offer faster delivery options using UPS or FedEx with a tracking number provided.

FREE (7 to 10+ business days) *$500 min order, domestic only
Economy (1 to 7 business days) *10+ business days for international. May take up to 1-2 months
Priority (3 to 5 business days)
Express (1 to 3 business days)
Overnight (next day by 3:30 pm) *domestic only, order must be placed by 12:00 noon PST

Why is international shipping so expensive?

We strive to offer the best possible shipping options to our customers. However, it's not cheap to send packages across the world, even if they only contain NFC tags.
If it is critical that you receive your order by a deadline, we highly suggest that our international customers select the Priority or Express shipping option. Economy shipping does not get a tracking number and has no guarantee of time in transit.               

Will I get a tracking number for my shipment?

We supply a tracking number for all Priority, Express and Overnight orders. If you select our Economy or FREE shipping option you won't get a tracking number and there will be no guarantee for time in transit.

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